Are you tired of talking to a different person every time you call for help and having to explain the same thing again each time? Are you angry that your call to tech support ends up in a foreign country with someone whose command of the English language makes your parrot sound like a PhD? Does listening to canned music and those annoying recordings telling you how important your call is while you're on hold for hours try your patience?
With Nick, the Computer Guy you deal with one person who speaks English as a first language. With your permission, we maintain records of your computer equipment and peripherals to assist us in resolving your problems faster and more efficiently, saving you time and money.
While we can't always answer the phone immediately, we do return all calls as soon as possible, usually within the hour. And we won't put you on indefinite hold with lousy music and annoying recordings.